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Monday, August 15, 2022

Ontario Public Libraries: The Provincial Role in a Triad of Responsibilities, 1982

Ontario Public Libraries: The Provincial Role in a Triad of Responsibilities. The Report of the Ontario Public Libraries Programme Review for the Minister of Citizenship and Culture. Toronto: Ministry of Citizenship and Culture, 1982. Executive Co-Ordinator, Peter J. Bassnett. Tables and appendices; xxxiii, 318 pp.

In September 1980, Ontario’s Minister of Culture and Recreation (MCR), Reuben Baetz, met with the Ontario Public Library Council (OPLC) to announce a two-year Public Libraries Programme Review (OPLPR). Scarborough’s chief librarian, Peter Bassnett, would be the director and work with a small intermediary group at the outset to plan the review process. Since 1975 he had been chief librarian at Scarborough. Before this appointment, he had managed systems at North York and worked in the UK for many years. The Minister believed a positive approach with abundant consultation would improve the delivery of library services throughout Ontario. The 1970s had been a time of controversy about the role of regional library services, the accountability of library boards, disputes with municipal authorities, the funding provided for libraries by the provincial government, and dissenting viewpoints about policies for future planning. A previous report on provincial libraries by Albert Bowron in 1975 had produced much discussion but no significant legislative changes. Revised public library legislation was the major objective because the older statute, enacted in 1966, had not proved to be as effective as originally expected.

The OPLPR established fifteen groups in search of consensus and solutions for many contentious issues. Some groups explored general provincial concerns: policy and social purpose (1), general delivery of services (2), governmental liaison (3), provincial financing and accountability (4), and field services (5). Task groups on planning and development for technological potential (6), electronic information (13), and co-operatives and processing centres (15) addressed technical and networking questions. Special considerations for northern Ontario (7), publishing and libraries (12), and access to resources (14) required separate groups. Finally, four groups studied cultural identities and services for French languages (8), Native services (9), multicultural programs (10), and disabled persons (11). Each group was responsible for a report to Peter Bassnett, who was charged with publishing a final report. In addition, Bassnett held 20 open sessions for discussion and received 368 briefs encompassing a wide variety of issues.

The OPLPR sets its course for a year-and-a-half with the knowledge that the Progressive Conservatives under William Davis had finally secured a majority government in a March 1981 election. Four years would be sufficient to develop new legislation for libraries. The OPLPR submitted seventy-five recommendations by August 1982. By then, there was a new Minister, Bruce McCaffrey, in charge, and, earlier in the year, in February 1982, the MCR had become the Ministry of Citizenship and Culture, with its Library and Community (MCZC) Information Branch relocated in the Arts, Heritage and Libraries division.

The OPLPR report, Ontario Public Libraries: The Provincial Role in a Triad of Responsibilities, was issued, mostly in microfiche to the consternation of many, by autumn 1982 for review by library boards, politicians, and librarians. The Bassnett report made clear-cut statements that cut across the entire spectrum of public library services. It found that the current provincial role performed by the LCIB or OPLC was deficient (p. 68–71). The Report indicated more specific legislation and guidelines were required (p. 93). Lack of awareness about the LCIB and OPLC and their inadequate authority had stalled communication and led to ineffectual provincial leadership. A strengthening of provincial direction within the Ministry through an enlarged staff component to plan and liaise with the library community was essential. A Public Library Services Division and a new advisory body would be required (rec. 7.72 and 7.73). Other recommendations for increased staff for data collection, French-language service, networking, services for disabled persons, aboriginal services, multicultural activity, management, and training responsibilities (p. 168–187) would permit the MCZC to deal with policies that it brought forward. Some ideas originated from background studies or were influenced by general developments such as the 1981 United Nations International Year of Disabled Persons theme ‘Full Participation and Equality.’ Assistance for non-professional staff, mostly untrained persons in charge of small libraries, was an important issue, the subject of one lengthy submission from an ad hoc group of consultants. In one case, the Task Force on Native Services, the main thrust urging the formation of a Council to oversee library services for natives at an estimated $290,000, was disregarded because the group insisted on working outside the framework of the LCIB. The OPLPR’s recommendations on northern Ontario conditions mostly bypassed the ideas from Task group 15 headed by Richard Jones, director of North Central region.

During the Programme Review, the regional role—now retitled the intermediary role—was gradually reshaped. A Network Development Office was transferred to the Ministry offices in July 1981 and some LCIB staff worked on a provincial study of union products for resource sharing in regional systems. The OPLPR was wary of multiple regional processing centres and bibliographic databanks. Task force 15 had recommended the Midwestern Region centre become a Crown Corporation. Instead, the OPLPR (p. 164–167) followed the Ministry’s internal report that recommended further study of Midwestern’s possibilities. A new path was clarified: automation and cooperative area networks were to become local level responsibilities supplemented with planning and financial assistance offered by the Province. Centralized regional acquisitions and processing utilities would no longer receive support. The Programme Review recommended intermediary involvement with basic services, such as rotating book collections, staff training, special collections, reference centres, programming for groups, and direct service to municipally unorganized populations. Some briefs authored by administrative groups emphasized long-standing issues such as resource libraries and centralized processing, but these positions were not conclusive. The key point was the Review’s statement that the intermediary role “is an extension of the Provincial Government’s responsibility and role in the delivery of public library services across Ontario” and that there were currently three types of regional service, “the northern, southern, and Metropolitan Toronto area” (p. 147–148). Northern distinctions warranted more proactive provincial library intermediaries. The southern systems were more complex, so the Review recommended a gradual phase-in over five years to one provincial agency with field offices, starting with Southwestern, Lake Erie, and Niagara (p.154–159). Metro Toronto required amendments to the Municipality of Metropolitan Toronto Act to repeal the Metro Library Board’s status as a regional library system and to authorize more sitting Metro Council members for the upper-level board. Provincial funding for the Metro Board would need an examination to determine what special purposes the province wanted to accomplish with its legislative payments (p. 160–164).

At the local level, the OPLPR made forty-two recommendations clarifying functions and management. Several recommendations would eventually make their way into the revised Library Act almost three years later in 1985. In place of standards, boards should embark on community analysis; boards should provide services their communities desired or needed; legislation for free entry to libraries and use of materials should be enacted; and services for particular groups (e.g., the disabled and Francophones) should be augmented with provincial assistance. Capital funds should be made available because only a few libraries had shared in the brief Wintario capital construction program in the late 1970s before the government redirected it to other purposes. Funding from programs such as Wintario and the Board of Industrial Leadership was important but episodic. Special funding for the creation of county-regional municipal systems and enrichment of per capita grants to northern libraries was a desideratum. Some recommendations addressed the composition of boards and their relationship with appointing bodies by affording municipal councils more control. The century-old traditional board of nine members, with the majority composed of public and separate school appointees from larger county school boards, was a leftover from the 1960s restructuring of school authorities. Now, municipal councils should make all the appointments (p. 116). In summarizing the provincial conditional grant to libraries, the Review found little change over ten years: the 1971 grant had totalled $8,552 million (20% of total support), and in 1981, $25,279 million (19% of total support). The Bassnett report recommended continuing payment of annual grants directly to boards. On the issue of non-operating boards, currently in 136 communities, the Report recommended the grant be paid only if municipal revenue matched its grant (p. 132–135). This policy, along with the promotion of larger units of service in counties and upper-tier municipalities, had the potential to halve the total number of boards.

The Bassnett report concluded by drafting a policy statement regarding public library service (p. 188–192). Ultimately, provincial goals should be:
▪ provision of public library legislation ensuring deww access and delivery of services;
▪ encouragement and support for municipal libraries;
▪ ensuring library collections reflect the population characteristics of their jurisdictions;
▪ encouragement and assistance for technological changes;
▪ development of a province-wide public information utility by networking municipal libraries; and
▪ provision of funding and staff support to achieve these goals.

The cost of expanding provincial support was not expensive: Task Group 4 estimated a 10.5% increase from $25.7 million to $28.5 million (p. 194). At the former regional levels, expenses could be reduced by 40 percent and be redirected to augment the proposed public library service division. In terms of the Public Libraries Act, the OPLPR recommended a complete overhaul. In response to the OPLPR, Bruce McCaffrey announced at the November 1982 Ontario Library Association conference in Toronto that his Ministry preferred to issue a ‘green paper’ for more discussion without any specific commitment to action, A Foundation for the Future/Réalitiés et Perspectives. This ‘green paper,’ released in December 1982, would form the basis for legislative changes. In February 1983, Wil Vanderelst, from the MCZC policy secretariat, became the new director of the LCIB, now shifted to the Ministry’s Culture and Regional Services Division. While the Ontario Public Libraries report had sought consensus on many issues, in fact, its author, Peter Bassnett, expressed dissatisfaction with the ‘green paper’ in the Toronto Star in May 1983. He felt many of his recommendations had been passed over or modified. Such was the fate of many recommendations in the OPLPR: finding consensus in the library community was an uncommonly difficult task.

There were, however, positive outcomes of the OPLPR. Municipal councils gained more control over library board appointments, thus ending a decade-long struggle. Free access to a variety materials became an important feature of new legislation enacted in 1985. The Province reiterated its support for conditional grants paid directly to library boards. The conflict and confusion about regional library boards was reduced when the province took control of southern and northern ‘intermediary’ services and began to deliver targeted policies, such as Francophone concerns, disabled programs, and improved service to indigenous communities. The review, which appeared at the same time when ‘turnkey systems’ were beginning to provide integrated solutions for library functions, proposed extensive automation projects be supported by provincial studies (p. 166). The idea of equalization of services addressed on large geographic scale came firmly into play. In fact, after almost four decades, very few changes have been made to the original 1984–85 legislation; again, one of the accomplishments that may be traced to the Bassnett report.

Sunday, August 07, 2022

Libraries of Metropolitan Toronto (1960) by Ralph Shaw

Libraries of Metropolitan Toronto: A Study of Library Service Prepared for the Library Trustees’ Council of Toronto and District. By Ralph Robert Shaw. Toronto: Library Trustees’ Council of Toronto and District, 1960. Illustrated, pp. 98.

In the late 1950s, there were thirteen library boards serving the metropolitan area of Toronto. One board, Toronto, served 658,000 people. Twelve adjacent boards served 742,000. More centralized regional service for police and other area concerns had formed after the creation of a Metropolitan government in 1953 through a provincial act. A few years later, in November 1958, the Metro Council authorized a group of trustees, the Council of Library Trustees of Toronto and District, first formed in 1954, to prepare a detailed survey of the thirteen area municipalities of Metropolitan Toronto. The Council believed systematic coordination was the most logical way to achieve satisfactory area-wide service. The trustees, led by Richard Stanbury from the township of North York, chose Dr. Ralph Shaw, Rutgers University, New Jersey, to bring American-style library planning to Ontario. He began his work in 1959 and published his report in the following year in May.

Dr. Shaw’s report did two significant things: it set a better standard for social science research in Canadian library surveys and, more importantly, revealed the disparity in library service across Metro’s thirteen library authorities for books, reference, personnel, and financial support. Shaw made fifteen recommendations to improve integration and standards of service, the principle ones being:
▪ establishment of a Metropolitan Library Board to coordinate agreed upon activities and report to the Metro Council;
▪ no amalgamation or consolidation of local boards into a single system;
▪ funding by a metropolitan board for services necessary for all citizens in the greater region, that is, reference collections and information service;
▪ provision for centralized cataloguing and card preparation for all libraries operated by the proposed metro board;
▪ priority for the development of regional branches of 100,000 volumes with specialized staff;
▪ priority development of neighbourhood branches for children’s services and adult recreational and general reading with bookmobile services;
▪ Toronto Public Library (TPL) to merge its reference and circulation departments into a single department with subject specialization and relocate from College Street to a new building for use by all metro residents; and
▪ a metro-wide use of a single card for all citizens.
The most important recommendation, a metropolitan board, would prove difficult despite the advice that there should be no amalgamation of local boards.

Dr. Shaw rejected the idea of having TPL serve as a central bibliographic and reference resource for all Ontario. This concept, the heart of a ‘Provincial Library’ promoted by many librarians and the Ontario Library Association in the 1950s, had proved to be elusive and unattainable over the years. Further, he advised that the administrative separation of TPL’s children’s services should be discontinued, especially in branches. The management of libraries in schools for students by TPL also was an awkward arrangement. Shaw reported that services for schoolchildren and young adults varied throughout the region and required new delivery approaches. He judged technical services in all libraries to be slower and more expensive than necessary. A metro board would provide this service more effectively.

When the final report came to Metro Council in 1960, Frederick Gardiner, the Metro chair, asked Dr. Shaw how services compared to American cities. The surveyor replied that Metro’s demand was “explosive.” Later in the year, the Toronto Board of Education appointed Leonard Freiser as chief librarian and established the Toronto Education Centre to support the goal of equipping schools with their own libraries. A Globe and Mail editorial on 11 January 1962 approved: “It must be observed only with surprise that this policy has not been in effect for decades past.”

To implement the Shaw report, Metro Council set up a Special Committee chaired by Richard Stanbury in July 1960. The federated approach of centralized Metro funding for standard services and continuance of local municipal autonomy had merits. However, because some library boards lagged behind general Canadian standards, coordinated development and tax-based financing from Metro councillors were complex issues to overcome. As early as June 8th 1960, the Toronto Star had observed: “After reading Dr. Shaw’s report, the immediate reaction of Toronto politicians will be to call for an end to the free-loading of many of the smaller municipalities.” By the autumn of 1960, the Special Committee was receiving briefs, not all supportive of Dr. Shaw’s conclusions, for example, the Metro Separate School Board felt providing libraries in every school was an expensive option.

When Stanbury’s committee reported to Metro Council in July 1961, it proposed the creation of a 30-member Metro-appointed library board, funding for a network of district libraries in Greater Toronto, grants to local library boards to equalize service, and payments for the operation and construction of TPL’s reference library. However, Metro Council balked at providing money without an upper-tier board controlling expenditures. The chair, Frederick Gardiner, declared, “It is either unification of the area library boards or nothing.” When the Special Committee’s effort came forward at Council later in November 1961, its report was adopted with an amendment to form a regional board. Nevertheless, this action had the effect of stalling efforts to create one because there was no unanimity on the issue.

Although the idea of a metro board did not take immediate hold, the Ontario government intervended at this point by appointing H. Carl Goldenberg to head a review on Toronto municipal governance in June 1963. His Report of the Royal Commission on Metropolitan Toronto received some library briefs in May 1964, primarily from TPL. Goldenberg’s final report reaffirmed the need for a Metro library board. It would be composed of nine members—two Metro Council appointees, five members from local area boards, and two from Toronto school boards. The report also concluded that 13 municipalities would be reduced to 6—Toronto, Etobicoke, North York, Scarborough, York, and East York. The result of this amalgamation process blended six independent libraries into a unique upper-tier regional structure in which trustees looked to the Metro Council, or the potential ‘regional’ library board, to play the central role in planning and provision of reference services.

The Shaw report was an influential guide to Toronto library development during the first half of the sixties. The creation of a new central reference library, new district library buildings, and the development of school libraries by the boards of education were apparent changes that could be traced to the pages of Libraries of Metropolitan Toronto. There was a sense that the concept of a Toronto-centred ‘Provincial Library,’ as it had existed in the 1950s, was consigned to history.

Later, in the 1970s, when TPL found its neighbourhood branch libraries needed revitalization, it was still wedded to a policy of creating larger district branches, a legacy from the 1960 Shaw report. Also, TPL was more inclined to work on studies about its own system goals, internal management, and local planning projects within city limits. There was more interest in inner-city issues than metro-wide library activities. Nevertheless, despite opposition, a world-class regional reference library opened in 1977. Two decades later, in 1998, the six metro municipalities were amalgamated into one Toronto entity. The evolution of library centralization, first envisaged in the late 1950s when there were thirteen library boards, had finally come about.

Proposed network of 20 Metro districts in the Shaw Report, 1960