The entire philosophy and administrative apparatus of library service were in flux. Living and Learning, a 1968 report, proposed integrating school and public libraries: it was received coolly in the public library sector. In 1972, the Provincial Library Service (PLS) in Toronto was transferred from the Department of Education to the Ministry of Colleges and Universities, partly to reinforce efforts in the field of continuing education. Provincial library board grants were doubled and a report, The Learning Society, followed. However, within two years libraries were shifted to a new Ministry of Culture. These administrative changes were made without extensive studies or preparations and reinforced a sense of drift towards recreational library services.
Throughout this turbulent period, the size of the PLS remained mostly unchanged and it continued to publish communication pieces in the Ontario Library Review and also added In Review; Canadian Books for Young People in summer 1967. In Review was edited by Irma (McDonough) Milnes, who later helped create the Canadian Children's Book Centre in 1976. To signal a new beginning, provincial travelling libraries were phased out and certification for librarians ended in 1972. Gradually, the PLS mandate was shifted to coordination through fourteen regional systems rather than inspection and supervision. Although the new regional systems did not normally directly serve Ontarians (except Metro Toronto and the northern regions that provided books and services) provincial aid to these bodies increased from $67,000 in 1959 to $8,384,000 in 1981. By 1980, 99% of Ontarians had direct access to municipal tax-supported public library service.
Year Population 000s Population Served 000s Circulation 000s Volumes 000s
1965 6,788 5,303 44,736 10,060
1970 7,551 6,667 50,277 12,495
1975 8,172 7,937 53,128 17,645
1980 8,754 8,524 56,917 23,291
Table I: Public library expansion, 1965-80 (Sources: Ontario Library Review, Public Library Statistics, and Report of the Minister of Education)
After 1970, total expenditures (both municipal and provincial) rose rapidly as well, although inflation accounted for more a major portion of this increase in the following table.
Year Library Boards* Population Served 000s Expenditure** 000s Per Capita Expenses
1960 309 (201) 4,178 $ 10,442 $ 2.50
1965 311 (220) 5,303 17,888 3.37
1970 347 6,667 39,172 5.88
1975 463 7,937 80,979 10.20
1980 546 8,524 139,009 16.31
* Association libraries in brackets (abolished in 1966)
** does not include provincial library agencies, e.g. regional systems
Table II: Public library boards and expenditures, 1960-80 (Sources: Ontario Library Review, Public Library Statistics, and Report of the Minister of Education)
Regionalization of library services in the province presented opportunities to provide improved services and new ways to achieve them. But, on balance, the record of the 1970s was mixed. The 14 library regions had differing resources and financial bases to work with. They were successful in instituting better communication patterns, e.g. telex, that aided inter-library loan. Metro Toronto created a centralized metropolitan reference collection by assuming Toronto Public Library's reference collection in 1968 and eventually opening a much-heralded central reference library in 1977. Two regions, Niagara and Midwestern, developed centralized processing operations where publishers' books could be displayed, purchased, and catalogued at greater discounts but Niagara was forced to close at the end of 1979 due to debt. Three northern regions created a computer produced book catalogue of holdings for users. Across Ontario, regional film "pools" and union catalogues of audio-visual resources were created for local libraries, groups, and individuals to access programs and entertainment that proved popular.
But, by the mid-1970s, there were signs of discontent and the province funded the “Bowron Report” to investigate options. Unfortunately, consensus on its main recommendations could not be achieved and with the Niagara closure the provincial minister in charge of public libraries decided to embark on a thorough multi-year study of regional systems and public library service. Eventually, in 1984 a new Public Libraries Act was passed to take effect for 1985. It reduced the number of regions, standardized their services, and shifted their focus to networking and technological improvements without making direct major changes to local services. Rather than quasi-independent boards operating regions, the province introduced eight Ontario Library Service areas and retained control and funding for these.
The long-term review and introduction of a new Act came at a time--the late 1970s and early 1980s--when automation and telecommunications were beginning to transform the way library service was delivered to the public and the way in which books and periodicals were published. The Random House Electronic Thesaurus first appeared in 1981 and already, from 1977 on, the full-text of the Toronto Globe and Mail was available in database form when it became the first newspaper to publish electronically and in print on the same day. In libraries, computerized output was becoming a viable alternative to the traditional card catalogue. Indeed, the PLS was actively investigating computer applications and networking in Ontario through an office established at the Metro Toronto Library by the regional systems.
The potential of computer-based information technologies on library resources and library administrative functions (especially circulation, cataloguing, and communication) were studied extensively for the subsequent half-decade. This activity signaled the end of librarians’ and trustees’ preoccupation with administrative units of service and the need to extend services to unserved populations. Instead, they were obliged to reconsider the status of non-print collections as "secondary" in budgeting and planning and to prepare for an automated future. In 1980 it was quite possible to speculate on “electronic libraries,” as Henry Campbell, Toronto's chief librarian (1956-78) did, but, by 1985, when the Ministry of Citizenship and Culture sponsored a provincial symposium, "Libraries 2000," new technological possibilities were becoming practical realities. The dominance of print culture, which Marshall McLuhan had challenged in the 1960s, was in decline and electronic modes of communication on the rise. Regional telex equipment had forged links in the 1970s, but now fax and electronic networks connected by computer workstations in offices and homes were transforming ideas about the delivery of library services. Libraries could not escape this trend: both the Ontario Library Review and In Review ceased publication in 1982.
Between 1965 and 1985 there were many changes in public administration, technology, demographics, economic development, and social conventions, but the idea of improving modern library service and distribution reading and literature to the reading public, developing bibliographic systems and information, and making librarians important elements in linking citizens with information, remained constant in Ontario’s “public library community.” Progressive changes in the model of service to communities, advances in technology, the growth of the liberal “welfare state” in the public services sector, multiculturalism, and bilingualism, had provided the framework for library promoters to innovate and adapt in Ontario. Across Canada, new directions were clear by the third quarter of the twentieth century: as libraries united in cooperative efforts to share resources and to apply automation in daily operations the old relationship with printed resources were in decline and the electronic future raised many new challenges that required further study and action.
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